Use this form to tell us about issues related to your kerbside waste, recycling and FOGO bins. You can let us know about missed or partial collections, stolen bins and also damaged bins.
Before you start
To help you complete this form, there are important details that you need to be clear on and have available including:
- details about the issue
- property and contact details
Form
Report a bin issue now
Privacy statement
We use personal details collected on this page to provide personalised services, including:
- accuracy checking details
- considering the request
- providing the service
- sending notifications, reminders and contacting you about the request
- for other direct or related purpose - for example, maintaining our customer records or improving how we provide services.
We use, share and manage personal details as stated in our privacy policy(PDF, 170KB).
The information you provide will be made available to our employees, contractors and suppliers directly involved in processing this request.
Any contact information provided will be added to your central Banyule Council customer record. Central customer record information is used to personalise your contact and service arrangements with Council. To access or alter any of the personal information you provide, contact us by email at enquiries@banyule.vic.gov.au