Parking permit

Step 1.Eligibility

If you are renewing a 1st free permit, skip to step 2.

The year your building was constructed, its size and your street's parking restrictions determine whether you can apply for a permit and how many you can get.

If you are eligible, you will have a choice between getting digital permits or physical ones that are displayed in your vehicle(s).

The maximum number of permits an eligible property can get is 3, and they can be:

• 2 resident permits and 1 visitor (digital or physical)
• 2 visitor permits and 1 resident (digital or physical)

You will be asked to enter your street address in our permits system , then the types of permits you are eligible for will appear. You will also be notified here if you are not eligible.

Check your eligibility in our permits system

Tenants of commercial properties do not qualify for a residential parking permit or visitor parking permit. Boats, caravans and trailer are also not eligible.

Step 2.Preparing your information

If you are eligible, then you will need to create an account (with an email and password) in our permits system before you can submit permit applications.

You will be asked to include:

• contact information
• one proof of residency (for example a rates notice, car registration, drivers license, lease agreement or utility bill)
• vehicle registration(s)
• copy of any concession detail or accessible permit, if applicable (seniors cards are not accepted).

Copies or photos from your smart phone are accepted. Your name and address must match exactly with how VicRoads has registered you.

Be sure to save your information.

You will only need to do this once. Thereafter, to get any new permits or to renew them, your information will be automatically accessed.

Step 3.Account creation and permit application

When you log into our permits system the first time, you will be prompted to register as a new user and create an account as noted in step 2.

Then, select the permit you want to apply for as defined by your eligibility.

Complete any additional information that is not pre-filled.

Create an account and submit an application

You will also enter your payment details (but you will not be charged until a permit is approved).

The application process must be repeated for each permit you are applying for (but remember, you only need to create an account once).

Step 4.Processing

You will receive a confirmation notice by email once your application is submitted.

Allow for up to 10 business days for digital permits to be marked as granted in your permits system profile or for your physical permits to be posted out to you.

Step 5.Additional information request

If we run across any additional information required to complete your application, we will contact you directly by email.

Step 1.Preparing your information

You will need to create an account (with an email and password) in our permits system before you can submit renewal applications.

You will be asked to include:

• contact information
• one proof of residency (for example a rates notice, car registration, drivers license, lease agreement or utility bill)
• vehicle registration(s)
• copy of any concession detail or accessible permit, if applicable (seniors cards are not accepted).

Copies or photos from your smart phone are accepted. Your name and address must match exactly with how VicRoads has registered you.

Be sure to save your information.

You will only need to do this once. Thereafter, your information will be automatically accessed when you log into the self-service system .

Step 2.Account creation and permit application

When you log into our permits system the first time, you will be prompted to register as a new user and create an account.

Then, select the permit you want to apply for as defined by your eligibility.

Complete any additional information that is not pre-filled.

Create an account and renew your permit

You will also enter your payment details (but you will not be charged until a permit is approved).

The application process must be repeated for each permit you are applying for (but remember, you only need to create an account once).

Step 3.Processing

You will receive a confirmation notice by email once your application is submitted.

Allow for up to 10 business days for digital permits to be marked as granted in your permits system profile or for your physical permits to be posted out to you.

Step 4.Additional information request

If we run across any additional information required to complete your application, we will contact you directly by email.