Use this form to track the status of your request with us.
Before you start
To use this form you need an 8-character reference looking similar to CP-ZZZ-AAA
For references looking similar to 2953321
Contact us so our team can help, as requests with a reference using numbers cannot have their status checked online.
Form
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You do not need to provide personal information to use this form.
Other details collected on this page are used to:
- check accuracy
- provide the service
- for other direct or related purpose - for example, maintaining our customer records or improving how we provide services.
We use, share and manage personal details as stated in our privacy policy(PDF, 170KB).
The information you provide will be made available to our employees, contractors and suppliers directly involved in processing this request.
If you want to access or alter any of the personal information you provide, contact us by email at enquiries@banyule.vic.gov.au