Pay your rates

Paying your rates is easy. Follow the steps on this page to pay.

Be sure to keep a record of the online payment for yourself.

Rates assistance

You may be eligible for exemption of interest and financial hardship consideration.

Apply for rates assistance

Pay online

Step 1.Be prepared

To pay online there are details you need to have:

  • rates and valuation notice
  • a valid VISA or MasterCard for payment.

Step 2.Find your account number

You will be asked to provide an account number. 

The account number is found on the bottom left hand corner of your rates notice, under the QR-code in the Pay online now area.

It can be between 2 and 7 digits long.

Make sure the name, assessment number and property address matches the account you want to pay.

Step 3.Process your payment

Step 4.After payment is complete

Print your receipt, take a screen grab or write down the details for your records.

Direct debit

Other options

Help?

Need some help understanding your rates notice? See rates notice: how to read it.

Spotted incorrect details on your notice? Update the details on your rates notice now.

Make the switch and request to receive your next rates notice by email.

We're here to help, so contact us and speak with our Revenue team on 9490 4222 for assistance.

Due dates

Rates are payable in 4 instalments. The due dates are the same each year:

  • 1st instalment: 30 September
  • 2nd instalment: 30 November
  • 3rd instalment: 28 February
  • 4th instalment: 31 May.

You must pay by the due date to avoid interest and collection costs.

Paying from overseas?

If you are overseas and need to pay your rates, please use Post Billpay.

Privacy

Your privacy is important to us though to help you we need to collect some personal information. Using this form, we are collecting your personal information to process your payment. We will use it to:

  • validate your details
  • process a payment
  • for other directly or reasonably related purposes, for instance, following up with you if a processing problem is encountered.

The information you provide will be made available to our employees, contractors and suppliers directly involved in processing your payment.

Without collecting your personal information, we will not be able to process your request. If you wish to access or alter any of the personal information you supply, contact us by email at enquiries@banyule.vic.gov.au

We manage the personal information you provide by completing this form in line with our privacy policy(PDF, 170KB).

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