The Waste Recovery Centre is closed Christmas and New Year's Day. It will be open 7.30-11am on 24 December and 7.30am-12pm on 26 December. The centre will otherwise operate during regular opening times.
Continue to put your bin out as scheduled. If they are not emptied, keep them out as we will empty them a day later.
The Banyule Service Promise outlines our commitment to you on the type and level of service you can expect to receive. This regards your rights, how complaints will be handled, and our customer service principles. These principles form the foundation of customer service here at Banyule and inform how we build and deliver services, create processes and procedures, write policies, and support staff to deliver exceptional service.